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Meet Emma, our Lead Tester

  • Hand Made

    Hand made locally in Melbourne. You can be sure that every stitch has been done with love.

  • More Than a Toy

    Snuffle Puzzle are more than toys, they'll provide your pup with endless hours of mental stimulation.

Frequently Asked Questions

Snuffle Puzzle offers handcrafted snuffle toys designed to provide mental stimulation for dogs. Products range from custom snuffle boxes to pretzel tug ropes and more.

Not all toys are customisable. Some toys have a fixed design, while others offer customisation options for selecting colours on the product page. However, if you have specific customisation requests for colours or designs, Snuffle Puzzle encourages reaching out directly. They are open to trying to accommodate special requests when possible.

All toys are handmade locally in Melbourne.

Orders are made to order and dispatched within 5-10 business days and may take longer depending on volume of demand. For local deliveries in Australia, standard shipping ranges from 6 to 10 business days, while express shipping speeds things up to 3 to 7 business days. Note, express shipping is not offered for international orders.

Yes, to selected countries including Australia, New Zealand, Singapore, and the United States.

For details on returns, please refer to Snuffle Puzzle Returns Policy. This page outlines the conditions under which returns are accepted, including timeframes and product condition requirements.

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